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The Real Deal

Lowering your High Speed Internet Bill

You probably haven't given it much thought because like most people you assume when a company tells you a price, they're probably not going to budge on it but the very opposite seems to be true when it comes to high speed internet. 
 
A few days ago, I went knocking on doors in Syracuse and East Syracuse neighborhoods to encourage people to make a phone call to their ISP's and negotiate a lower price. It took one woman less than 5 minutes to get her bill knocked down 10 dollars a month.  That's $120 a year she can now use for something else! What's the worst your provider is going to say... no? 
 
This works particularly well in neighborhoods that have a lot of high speed options... tell them you're considering one of the competitors and see what they'll give you to stay.  Even if you're stuck in an area with one provider, it can't hurt to ask for a better price.  One gentlemen said he simply threatened to cancel and they lowered his bill.   Customer service reps are trained to do anything they can to get you to stay, so why not try to a price reduction?
 
Have you dickered with your high speed provider?  How did it go?  Share your success story! 
Published Friday, February 22, 2008 5:49 PM by Jennifer Lewke

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