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The Real Deal

Useless Gift Cards and Memberships

Your health club went bankrupt and you had just paid your membership fee, you got a gift certificate a month ago for a tanning salon that just closed without notice, or you've been waiting to use that $50 gift card at a local restaurant and now there's a sign on the door saying "out of business"
 
It can be so frustrating when you've paid for something you can't use and most of the time you'll never get an apology from the person who took your money.  In most cases they close up shop and disappear, leaving you with very little recourse.  If they do stick around it's only to go through the bankruptcy proceedings and 9 times out of 10... there's not enough money left in the end for you to get your money back.   
 
Customers are at the bottom of the claim pool when it comes to bankruptcy.  All of the assets get liquidated and the major creditors get paid off first (mortgage company, business loans and credit card companies) and it's very rare there's even enough to settle with them, let alone pay customers back $50 or $100 bucks.   
 
It's not fair by any means but it's one of those things there's not much that can be done about.  Perhaps the most aggravating thing I've heard from people is that it was just a day or two before a place closed that they accepted your money!
 
Have you ever been left with a useless gift certificate or a membership to a closed club?  Did you have any luck tracking the owner down for a refund?
Published Friday, December 14, 2007 4:35 PM by Jennifer Lewke

Comments

 

Anne said:

If you are going to give a gift card or membership, use common sense and only give it from a reputable, well established place: WalMart, KMart, Dominos, Pizza Hut, etc.  They may cost a little more but at least their not leaving town without a forwarding address.   Giving a membership to Joe's Tanning Tent? probably not the best thought ever to enter your head.
December 15, 2007 12:13 AM
 

hi its me said:

cash works too
December 17, 2007 1:19 PM
 

mike58 said:

In most cases if you pay for a gift card or a membership with a credit card you have 180 days to dispute the charge. If goods or services were not delivered the merchant can be charged back. ALWAYS PAY FOR EVERYTHING with your credit card, if possible, as it offers you protection from many situations. Most small merchants will probably be around and their gift cards (and shops) are usually more fun and interesting than Kmart & Pizza Hut. Remember to ALWAYS use the plastic.
December 18, 2007 4:35 PM
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