I was a "victim" of EXPEDIA's unethical business practice. It wasn't a mistake from my part. It was EXPEDIA's mistake and instead of fix their error they attempted to scam me. Read my case and hundreds more at http://www.expedianews.com


Sincerely Johnny

A couple of years ago I went into Travelocity and purchased two ticket to go visit my father for his 60th birthday. I went into the web site, put in my information, was given different airline prices and picked which one I wanted. I at that time gave them my credit card number and a ok to charge my card which at the time I thought was going to be 600 dollars and some change and waited for my confirmation email so that I may print my boarding passes. After  three weeks went by I emailed them because it was getting closer to my flight date and still did not have boarding passes I was email back that it was due to the  tickets were not issued as of  that time and to keep checking. I then called my credit card company to see if the charge went through and it did the same day I booked the flights however my credit card was charged 2100 dollars. I contacted travelocity by phone at that time and was told that because my tickets were not issued that same day as I booked them (which per my credit card company they were) that the price had gone up and I was charged the going rates of the tickets for the day they were processed and not only that but when I got the email (as I was on the phone with them) so that I could print my boarding passes my name was on both boarding passes. I complained about the price increase and luckly saved all my information when I booked the flight which clearly stated I was only giving them permission to charge my account the 600 dollars so I was told  that they would credit my account ( I believed them at the time). I was happy with that then I was told that they would not be able to change the name on the second boarding pass without  refunding the ticket and then charging me with a new one which I would be charged to cancel the ticket and then charged almost a thousand dollars for a new ticket, I needed the tickets so at that time had them do it. It took several weeks back and forth on the phone and when I finally had enough and told them I was done and that I was going to let my lawyer handle it, I was told to hang on and then given to a  supervisor and after explaining the problem to her (which I clearly did not have to because she was reading it on her computer and kept saying "yes I see that")  I was told  my credit  for the first problem and the difference from having to purchase a new ticket because of the mistake they had made was being processed at that time. I did get it but not until 3 months later........what a headache.....I now only go through the airlines it not worth it to me to save 10 -20 percent for what I went through. I am sure that there are many people that use travelocity and other sites that never have a problem, I was just not one of them.

I use the travel sites to identify the airline that has the best prices to my destination.  Then I go to the airline’s site to check their online prices and book my ticket.  Frequently I find an even lower price and I don’t pay the travel site their $5 to $10 booking fee.  If there is a problem, I have never had one, I only have the airline to deal with.

How do these links to advertisements, Cheap Tickets, get into these blogs?  I thought all responses were reviewed before they were posted.  There are more than enough places we get ads jammed in our faces, it should not be allowed here.

I agree with Bill.  The airline prices are often times cheaper than going to the travel sites.

Thanks for removing the Cheap Tickets link.